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Kofax

Parser Returned Error 0x80070005 when launching Kofax Capture Modules

3014790

Question / Problem: 

Launching any Kofax Capture module results with an error from .NET Framework, as follows: 

Error parsing
C:\Windows\Microsoft.NET\Framework\v4.0.30319\config\machine.config
Parser returned error 0x80070005

Answer / Solution: 

The 0x80070005 error code according to Microsoft means "ACCESS DENIED".  A sample of the error message is, as follows: 

3014790_ParserReturnedError.png

Steps to Resolve: 

  1. Process Monitor trace taken when reproducing the issue with a filter on Result, Is, Access Denied may highlight any impermissible paths
  2. Navigate to the specified directory of the Process Monitor trace shown with Access Denied
     E.g. C:\Windows\Microsoft.NET\Framework\v2.0.50727\Config
  3. Locate and Select the Machine.Config file within the specified directory
  4. Right-Click to access the File Properties - Security tab
  5. Edit to Add the EVERYONE User Profile and Check Allow to enable Full Control 
  6. Apply & Okay to effect changes

Applies to:  

Product Version
CAPTURE 10.1

 

 

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