QAID # 14097 Published
Question / Problem:
I receive the following error message when exporting Batches:
"Release Error: Script #1 ( ) [-2147210802 Image Conversion Error: 80020009 . (MultiTiff File: Bad Filename Or Number)]" .
How can I resolve this issue?
Answer / Solution:
This error may occur due to one of the following:
- A mapped drive is used for the Export folder, and the Export workstation is not properly mapped to that drive.
- If this is the case, verifying the Export folder and creating a proper share to that location will resolve this issue.
- An IP Address is used for the Export folder.
- To resolve this issue, use a UNC path for the Export folder.
Keywords: error 80020009, text release, Database release, DB release, Bad Filename Or Number, Image Conversion Error