QAID # 17422
Question / Problem:
I receive the following error when releasing batches with large number of images using standard Text Export Connector as Multipage TIFF – LZW:
"Export Error: Script #1 (IDPF Export) [-2147210802 Image Conversion Error: 80020009 C:\IDPFSC~1\MULI-P~1\000000F7.
(MultiTiff File: Bad handle or unable to access data with handle)]."
How can I resolve this issue?
Answer / Solution:
This issue has been documented in Software Problem Report (SPR) # 115101.
There are 2 workarounds for this issue:
- Select to export images as anything other than "Multipage TIFF - LZW Compression" in the standard Text Export Connector configuration; for example: Multipage TIFF - CCITT Group 4.
- Release batches with smaller number of images.