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Invalid pointer Error in document when exporting batches on client workstation

11630

QAID # 11630 Published 

Question / Problem:

Why am I receiving the following error message when Batches are being exported on a client workstation:

“Error in document #xx, Invalid pointer.”?

Answer / Solution:

The “Error in document #xx, Invalid pointer” error may occur if the DLL files of a custom Export Connector are not registered on the station running Export.

To resolve this problem, register the DLL for the custom Export Connector on the client machine using the regsvr32 command.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0