QAID # 126 Published
Question / Problem:
When I try to export bitonal images, I receive the following error:
"Export Error: -2147210802 Image Conversion Error: 80020009 Convert File: Invalid storage format/image combination."
Answer / Solution:
This error will occur when you are trying to export bitonal images as .JPG files.
Black and white images that are scanned in or imported as 1-bit B&W TIFF images can only be released as TIFF images.
If you import or scan a 24-bit color or 8-bit grayscale image, you have the ability to release the image as a JPEG, TIFF or BMP.
If you need to export 1-bitonal images as JPEG image files, you can customize your Export Connector to include convert the images to 8-bit grayscale or 24-bit color.