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Kofax

Kofax Capture Export has stopped working error during Export

3019644

Question / Problem: 

How can I resolve an issue where the Kofax Capture Export module crashes with the following error?

 

Kofax Capture Export has stopped working

 

Answer / Solution: 

To resolve this issue, follow the steps below:

1. Traverse to the C:\Users\<User_Name>\AppData\Local\Kofax,_Inc folder.

2. Delete the release.exe folder.

Applies to:  

Product Version
CAPTURE 9.x
CAPTURE 10.x
CAPTURE 11.x