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Kofax

Out of Memory error during Export with Markview Export Connector

20091

Question / Problem:

Attempting to export a batch using the Markview Export connector results in the following error:

KCxx Export Error: Script #1 (Kofax MarkView Export Connector) [0
System.Runtime.InteropServices.COMException (0x800429CE): Image Conversion Error:
80020009 C:\Users\ \AppData\Local\Temp\cb266339-e505-4371-b6ba-91236d83d7d8\00073115.
(Convert File: Out Of Memory).

Answer / Solution:

This issue is caused by a memory leak that can occur when Kofax VRS 5.0 is installed. Kofax VRS 5.0 has reached End of Support, 

To resolve this issue, install the latest version of Kofax VRS.

Applies to:

Product Version
CAPTURE 10.0
  10.1