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Best Practice Configuring Anti-Virus and Third Party Monitoring Exclusions

Article # 3031637 - Page views: 1280

Issue

Best Practices for configuring Kofax folder exclusions from scanning by anti-virus, monitoring and other 3rd party software.

 

Solution

 

NOTE: These exclusions should be put in place for all machines running Kofax related software.

 

Below are the Kofax folder exclusions that are strongly recommended as Best Practices:

Entire contents of the CaptureSV share - normally C:\ProgramData\Kofax\CaptureSV or you can find the share in registry under the following Registry path:

  • 64bit OS: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Kofax Image Products\Ascent Capture\3.0\ServerPath]

  • 32bit OS:  [HKEY_LOCAL_MACHINE\SOFTWARE\Kofax Image Products\Ascent Capture\3.0\ServerPath]

 

Exclusions for Folders and all sub-folders:

  • ..\Kofax\Capture\Bin

  • ..\Program Files\Kofax\CaptureSS (Kofax server and SQL Express 2005 runtimes)

  • ..\Documents and Settings\All Users\Application Data\Kofax

  • ..\ProgramData\Kofax

  • ..\Program Files (x86)\Kofax\Capture (Kofax server and SQL Express runtimes)

  • Temporary folders (check the Environment Variables TEMP and TMP to ensure that the proper location is excluded)

 

For more information on issues caused by not implementing Exclusions please click the link below.

https://knowledge.kofax.com/Capture/New_Articles/Issues_caused_by_not_excluding_Kofax_folders_from_scanning_by_anti-virus_monitoring_and_other_third-party_software

 

Exclusions for Files:

  • .TIF

  • .BIF

  • .mdb

  • .ldb

  • .tif

  • .sem

  • .xml

  • .txt

  • .dtd

 

Kofax Transformation Modules

  • %CommonProgramFiles(x86)%\Kofax\Components\RecognitionProcess.exe

  • %CommonProgramFiles%\Kofax\Components\RecognitionProcess.exe

  • Project Folder where the KTM project is stored

NOTE - If the CaptureSV share's folder path has been configured to any folder path besides the default C:\ProgramData\Kofax, then the entire contents of the CaptureSV requires exclusion.  Ex. <servername>\..\CaptureSV

Also include a specific exclusion to ignore any *.TIF files and any additional Release Scripts, Custom Modules or applications used by Kofax Capture.

NOTE: These paths may vary, depending on the Operating System version and environment.

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax Capture

11.0

11.1

     

References

Add any references to other internal or external articles

 

Article # 3031637