Orphaned Rows on Kofax Stats database - MonitorStatsModuleLaunch - Registry key
Issue
How to prevent Orphaned rows on the Kofax Stats DB tables
Cause
Querying for orphaned records without any other condition isn't correct.
Some records might be truly orphaned, however, some could not.
True orphaned records are part of the application's architecture and they're all technically valid.
Solution
Adding the following Registry Key should mitigate the issue
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Kofax Image Products\Ascent Capture\3.0]
"MonitorStatsModuleLaunch"=dword:ffffffff
What the registry key does:
It disables a feature for monitoring orphaned statistical records. The feature intermittently inadvertently marks a record as orphaned as seen in this circumstance.
MonitorStatsModuleLaunch registry key works also on StatsBatchModule table.
Level of Complexity
High
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
KC | 10.2, 11.0 |
References
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