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Kofax

Set the Document ID, Batch ID and/or Sequence Number

Article # 3032554 - Page views: 143

Article # 3032554 - Page views: 143

Issue

How can I set the Document ID, Batch ID and/or Sequence Number?

 

Solution

It is possible to reset the Document ID, Batch ID and/or Sequence Number with the Kofax Capture Database Utility Tool. You will need to start the Database Utility Tool with the command "/supporttab". Please use your specific Kofax Capture Installation "Bin" path.

For example:

Server Path:

C:\Program Files (x86)\Kofax\CaptureSS\ServLib\Bin\DBUtil.exe /supporttab

 

Standalone Path:

C:\Program Files (x86)\Kofax\Capture\Bin\DBUtil.exe /supporttab

 

SupportTab.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Caution

Please make sure:

  • that all Kofax modules are closed and Kofax Services are stopped, except the Kofax Capture Service
  • that the exclusive access to the Database is possible
  • that there are no Batches in your Applications
  • to purge all Statistics information, if applicable, to prevent duplicates of the ID's

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Capture 11.x      

References

​2317

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