How can I set the Document ID, Batch ID and/or Sequence Number?
It is possible to reset the Document ID, Batch ID and/or Sequence Number with the Kofax Capture Database Utility Tool. You will need to start the Database Utility Tool with the command "/supporttab". Please use your specific Kofax Capture Installation "Bin" path.
C:\Program Files (x86)\Kofax\CaptureSS\ServLib\Bin\DBUtil.exe /supporttab
C:\Program Files (x86)\Kofax\Capture\Bin\DBUtil.exe /supporttab
Please make sure:
- that all Kofax modules are closed and Kofax Services are stopped, except the Kofax Capture Service
- that the exclusive access to the Database is possible
- that there are no Batches in your Applications
- to purge all Statistics information, if applicable, to prevent duplicates of the ID's
Level of Complexity