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Setup SMTP Connection in KIC

Article # 3034234 - Page views: 35

Article # 3034234 - Page views: 35

Issue

I am trying to import emails using SMTP but I cannot find where to configure the server name, user and password of the input email account.

 

Solution

To access the SMTP Tab go to - Start - Kofax - Message Connector Configuration> Advanced - Email inbound via SMTP tab.

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Email inbound via SMTP tab

Use this tab to configure incoming email communication through SMTP. Work with your mail server administrator, such as Microsoft Exchange administrator, to configure these values.

Local IP address: Type the IP address of the local interface used for SMTP input. If empty, all local interfaces are used. For Windows failover cluster deployments, use the IP address of the cluster.

SMTP port: Type the port for incoming SMTP messages.

Source IP filter: Type the SMTP connections filtering rules for filtering the incoming connection requests. Each line in this field defines a rule and starts with an Allow or Deny keyword followed by the CIDR (Classless Inter-Domain Routing) notation of an IP range. These rules are compared with the source IP address of a request. For example, use Allow 10.20.30.0/24 to allow requests from IP addresses 10.20.30.0 to 10.20.30.255. By default, no filter is defined and SMTP connections are allowed from all IP addresses.

SSL/TLS active: Select if / when to use SSL for inbound email communication. See SSL certificate tab.

Note Inbound SMTP email can be completely disabled in the Security options tab.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
KIC ALL      

References

Please see link to KIC 2.9 documentation - https://docshield.kofax.com/Portal/Products/en_us/kic/2.9.0-9gw4afuhts/kic.htm.

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