Silently Uninstall Kofax Products Using Command Shell

Issue

How can the uninstall string be determined to uninstall Kofax products per command shell?

Cause

In some cases, the installation may get corrupted and you're not able to uninstall from Programs & Features.

Solution

To silently uninstall Capture products following actions can be done to get the requested product GUID

Per Powershell:

Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall | Where-Object -FilterScript { $_.GetValue("DisplayName") -like "K*"} | ForEach-Object -Process {$_.GetValue("DisplayName"), $_.GetValue("UninstallString") }

Get-ChildItem -Path HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products | Where-Object -FilterScript { $_.GetValue("DisplayName") -like "K*"} | ForEach-Object -Process {$_.GetValue("DisplayName"), $_.GetValue("UninstallString") }

Enter How to here:

As sometimes an uninstall of a Kofax product should run without interaction be needed (silently), you can use certain commands to uninstall without the need of taking manual actions.

These are present in the registry under the following key:

"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products"

KC 9.0 (Uninstall): MsiExec.exe /X{92420DF6-EE82-421B-9B7F-8D917C94439F}

KC 10.0 (Uninstall): MsiExec.exe /X{DE9832FB-E23E-4FB8-A88F-B4E35EC2A211}

KC 10.1 (Uninstall): MsiExec.exe /X{60627F32-8FEE-4CF5-A948-16D72CE999E3}

KC 10.1 Standalone (Uninstall): C:\PROGRA~2\Kofax\Capture\ACUnInst.exe /Standalone

KC 10.2 (Uninstall) MsiExec.exe /X{F2BE7D10-EF15-4240-A3E6-624939F37FA4}

KC 11.0 (Uninstall): MsiExec.exe /I{1AE976C1-4883-4814-B0E5-6B92BDDC72E7}

KC 11.0 Server (Uninstall): C:\PROGRA~2\Kofax\CAPTUR~1\ServLib\ACUnInst.exe /Server

KC 11.1 Server (Uninstall): C:\PROGRA~2\Kofax\CAPTUR~1\ServLib\ACUnInst.exe /Server

KTM 5.5 (Uninstall): MsiExec.exe /X{DE9832FB-E23E-4FB8-A88F-B4E35EC2A211}

KTM 6.0 (Uninstall): MsiExec.exe /X{25CD8BF0-DE17-4210-96CA-3232095D9DC1}

KTM 6.1 (Uninstall): MsiExec.exe /X{28A9BB9D-4DFB-4E13-943C-004BFB358B86}

KTM 6.1 Thin Client Server (Uninstall) MsiExec.exe /X{864D4032-493B-4CB3-B8E9-3E923B554D57}

KTM 6.4 (Uninstall): MsiExec.exe /X{F9EF58B6-6102-4CDC-A24C-513DF5295032}

KSMS 6.0 (Uninstall): MsiExec.exe /X{CEEE84A1-6CA8-44FE-B786-C4EC1A47CE26}

KSMS 6.6 (Uninstall): MsiExec.exe /X{9E98188E-6AD3-4AF0-9122-12641AC7CAE0}

KIC 2.4 KC Plugin (Uninstall): MsiExec.exe /X{DB3B8C61-27F5-46CE-B0E9-51E6FF916F85}

KIC 2.4 MC (Uninstall): MsiExec.exe /X{B7DCEEE2-3DF0-45C8-93B6-BA70E3DC5159}

KIC 2.5 KC Plugin (Uninstall): MsiExec.exe /X{4B180FF7-CF90-4D99-AA67-B46C0EA04B25}

KIC 2.5 MC (Uninstall): MsiExec.exe /I{768139A0-A1F5-4E18-ACA7-B838A085A0C0}

KIC 2.6 KC PlugIn (Uninstall): MsiExec.exe /I{7D723D5F-58D4-419A-AD81-B7A9A8C5E8D8}

KIC 2.6 MC (Uninstall): MsiExec.exe /I{FF42A580-EA37-4C83-B237-AFB576E8DF8F}

KIC 2.7 KC PlugIn (Uninstall): MsiExec.exe /I{6B249D44-979F-4F25-B312-30D6E99470FC}

KIC 2.7 MC (Uninstall): MsiExec.exe /I{A30DCD0D-DD7F-4B63-8696-9801F6DD342D}

KIC 2.9 MC (Uninstall): MsiExec.exe /X{0EA13AB5-1CC1-4C64-BA2C-4436EC2DD839}

KIC 2.9 KC PlugIn (Uninstall): MsiExec.exe /X{E079AB89-3BB7-4A03-AE40-CDEC7B21A52B}

KAFC 1.2.1.1 Workflow Agent (Uninstall): MsiExec.exe /I{DAF9CBDC-4984-428B-810B-0358AB0B6DC2}

KAFC 2.1 Workflow Agent (Uninstall): MsiExec.exe /I{DAF9CBDC-4984-428B-810B-0358AB0B6DC2}

VRS 5.1 (Uninstall): MsiExec.exe /X{3722ACB9-61F8-443D-AD1D-56CF64669B49}

VRS 5.2 (Uninstall): MsiExec.exe /X{8C3B9971-87E9-4D91-AF83-54F518590387}

KC Batch Removal Utility (BRU)(Uninstall): MsiExec.exe /I{50F841C1-2A08-4118-AB74-38079D27C935}

KC Report Viewer Components (Uninstall): MsiExec.exe /I{F82C7EE3-3084-4549-8300-F518E2FC583F}

Level of Complexity

High

Applies to

Product	Version	Build	Environment	Hardware
Kofax Capture	11.0 11.1
KIC	2.7 2.8 2.9
KTM	6.3 6.4
VRS	5.1 5.2
KAFC	1.2 2.0 2.1
KSMS	6.6
Batch Removal Utility	ALL
KC Remort Viewer	ALL

References

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