QAID # 17992 Published
Question / Problem:
I receive the following error message when installing Kofax Capture 10 Service Pack 2 on a Citrix machine:
Microsoft Visual C++ Runtime Library Program: This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information
How can I resolve this issue?
Answer / Solution:
This error may be caused by insufficient permissions on the CaptureSV shared folder.
To resolve this issue, right-click on the
CaptureSV folder and select Properties. On the Sharing (Advanced Sharing... button) and Security tabs, grant Full Control for the logged-in user on the problem machine.