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Kofax

This application has requested the Runtime to terminate it in an unusual way error when installing Capture 10 SP2 on a Citrix machine

17992

QAID # 17992 Published

Question / Problem:

I receive the following error message when installing Kofax Capture 10 Service Pack 2 on a Citrix machine:

Microsoft Visual C++ Runtime Library
Program: This application has requested the Runtime to terminate it in an unusual way. 
Please contact the application's support team for more information

How can I resolve this issue?

Answer / Solution:

This error may be caused by insufficient permissions on the CaptureSV shared folder.

To resolve this issue, right-click on the CaptureSV folder and select Properties. On the Sharing (Advanced Sharing... button) and Security tabs, grant Full Control for the logged-in user on the problem machine.

Applies to:

Product Version
CAPTURE 10.0
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