QAID # 19160 Published
Question / Problem:
How can I resolve an issue where trying to install Kofax Capture 10.1 results in the following error message?
Error 1904: Module wicsetup.dll failed to register.
Answer / Solution:
To resolve this issue, follow the steps below:
- Uninstall and reinstall the following Visual C++ Runtime packages from the Kofax Capture\Prerequisites folder on the installation media:
- Visual C++ 2005 SP1 Runtime
- Visual C++ 2008 SP1 Runtime
- Visual C++ 2010 SP1 Runtime
- Attempt the installation again.