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Kofax

Module wicsetup.dll failed to register Error 1904 during Capture 10.1 install

19160

QAID # 19160 Published

Question / Problem:

How can I resolve an issue where trying to install Kofax Capture 10.1 results in the following error message?

Error 1904: Module wicsetup.dll failed to register.

Answer / Solution:

To resolve this issue, follow the steps below:

  1. Uninstall and reinstall the following Visual C++ Runtime packages from the Kofax Capture\Prerequisites folder on the installation media:
    • Visual C++ 2005 SP1 Runtime
    • Visual C++ 2008 SP1 Runtime
    • Visual C++ 2010 SP1 Runtime
  2. Attempt the installation again.

Applies to:

Product Version
CAPTURE 10.1
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