Specified station id is already in use error installing Capture Workstation

Question / Problem:

When installing a Kofax Capture workstation, I receive the following error message:

“Specified station id is already in use please use a different station ID”.

Answer / Solution:

This can occur after a failed client workstation installation.

The issue can be resolved by browsing to the “StationID” folder in the Kofax Capture Server share, and deleting the file with a filename that is the same as the client workstation computer name attempting the installation.

Applies to: