Skip to main content

This app can’t run on your PC error installing Capture 10.2 on Windows 8.1


QAID # 21554 Published

Question / Problem:

I receive following error message when attempting to install Kofax Capture 10.2 on a Windows 8.1 system:

This app can’t run on your PC. 

How can I resolve this issue?

Answer / Solution:

To resolve this issue, disable User Account Control and retry the installation.

Kofax Capture 10.2 checks if User Account Control is enabled.

Applies to:

Productc Version