Uninstall an MSI-based installation of Kofax Capture 10
16329
QAID # 16329 Published
Question / Problem:
Are there any known issues with uninstalling an MSI-based installation of Kofax Capture 10?
Answer / Solution:
Yes. There is an incorrect UninstallString
Registry entry for Kofax Capture 10.
It is located in the Registry under:
HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{DE9832FB-E23E-4FB8-A88F- B4E35EC2A211}
Look at the value of the UninstallString:
MsiExec.exe /I{DE9832FB-E23E-4FB8-A88F-B4E35EC2A211}
It should be a "/X
" instead of a "/I
". If the string is used as is, it does not perform an uninstallation.
As a workaround, run the following command:
MsiExec.exe /X{DE9832FB-E23E-4FB8-A88F-B4E35EC2A211}
NOTE: This issue does not appear to adversely affect the ability to remove Kofax Capture 10 from Add/Remove Programs.
Applies to:
Product | Version |
---|---|
CAPTURE | 10.0 |