Uninstalling Kofax Capture and running the KC Cleanup Utility results in the error Access to the path 'AdobeArabic-Bold.otf' is denied
21592
QAID # 21592 Published
Question / Problem:
After uninstalling Kofax Capture and running the KC Cleanup Utility, I receive the error message:
ERROR! Could not delete C:\Program Files (x86)\Kofax\Capture . Access to the path 'AdobeArabic-Bold.otf' is denied.
This file cannot be manually deleted either. How can I resolve this issue?
Answer / Solution:
It has been seen in multiple cases that the uninstallation of VRS can resolve this issue.
For further instructions, reference the appropriate article below:
- VRS 5.1
- VRS 5.0
Applies to
Product | Version | Category |
---|---|---|
CAPTURE | 10.1 | VRS |
CAPTURE | 10.2 | VRS |