QAID # 19143 Published
Question / Problem:
I encounter the following error message when installing Kofax Capture:
Unsupported 16-bit Application: The program or feature "..." cannot start or run due to incompatibility with 64-bit
versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available.
How can I resolve this issue?
Answer / Solution:
It has been observed that uninstalling and reinstalling Visual C++ 2005, 2008, and the 2010 SP1 Runtime from the Kofax Capture media ¦
Prerequisites folder can resolve this issue.