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Kofax

Upgrade Capture Server without Upgrading Workstations Not Supported

2822

QAID # 2822 Published

Question / Problem:

Can I upgrade the Kofax Capture server, but continue to operate the Capture clients at an older version?

Answer / Solution:

No, once you have upgraded the Capture server, the Capture client workstations must be upgraded to the same version as the Capture server before they can resume processing Batches.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0