Skip to main content

User Account Control Still Active error installing Capture 10.2 after disabling UAC


QAID # 20308 Published

Question / Problem:

When installing Kofax Capture 10.2, a message about User Access Control (UAC) is displayed even though it's disabled.

How can I resolve this issue?

Answer / Solution:

To ensure that User Account Control is truly disabled, disable it in the Registry:

Microsoft TechNet ¦ Windows Server 2012: Deactivating UAC

This is a change in functionality by Microsoft.

Applies to:

Product Version

Keywords: user guides, documentation