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Kofax

Workstation install does not install Service Packs or Fix Packs installed on Server

14723

QAID # 14723 Published

Question / Problem:

I have installed a Kofax Capture Service Pack on the server, then installed a workstation from the WrkInst folder.

Why does the workstation not reflect the correct version?

Answer / Solution:

Service packs and Fix Packs need to be installed on each machine.  A service pack or fix pack installation on the Capture Server does not update the WrkInst folder in the CaptureSV share.

 

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0
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