QAID # 14723 Published
Question / Problem:
I have installed a Kofax Capture Service Pack on the server, then installed a workstation from the WrkInst folder.
Why does the workstation not reflect the correct version?
Answer / Solution:
Service packs and Fix Packs need to be installed on each machine. A service pack or fix pack installation on the Capture Server does not update the WrkInst folder in the CaptureSV share.