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Kofax

Can a service pack be automatically downloaded and installed at Remote Sites once the service pack is installed on the Central Site server

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Question / Problem: 

Can a service pack be automatically downloaded and installed at Remote Sites once the service pack is installed on the Central Site server?

Answer / Solution: 

In older Kofax Capture versions such as Kofax Capture 8.0, installing a service pack on the Central Site server would allow the Remote Sites to download the service pack via RSA but the service pack would still need to be manually installed at the Remote Sites.

 

Starting with Kofax Capture 9.0, Remote Sites no longer download service packs from the Central Site via RSA and would need to be manually downloaded and installed at each of the Remote Sites.  Please note that this also applies to fix packs.

 

Applies to:  

Product Version Category
Capture 9.0 KCNS
Capture 10.0 KCNS
Capture 10.1 KCNS
Capture 10.2 KCNS
Capture 11.0 KCNS