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Cannot create a file when that file already exists Error 183 while synchronizing batch classes

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Question / Problem: 

How can I resolve an issue where a Remote Site is encountering the following sync error?

 

(4904) Error while synchronizing batch classes:  (183) Cannot create a file when that file already exists.(\\Server_Name \Folder\TEMP\ACI_Get)

 

Answer / Solution: 

To resolve this issue, back up and delete the PubTypes folder in CaptureSV share at the Remote Site.

 

Confirm that the PubTypes folder was recreated after Remote Site has synced successfully.

 

Applies to:  

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0

 

 

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