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Kofax

Central site changed the published batch classes while they were being retrieved error during RSA Sync

20278

QAID # 20278 Published 

Question / Problem:

The following error occurs during RSA Sync:

The central site changed the published batch classes while they were being retrieved. Please try again later.

How can I resolve this issue?

Answer / Solution:

This issue can be caused by outdated files in the CaptureSV\PubTypes folder, causing inconsistencies between the Batchcat.xml and UNV files.

Republishing all Batch Classes should restore KCNS back to its original functionality. 

Applies to:

Product Version
CAPTURE 10.1