Skip to main content
Kofax

Change Web Server URL to point Remote Site to new Central Site

7957

QAID # 7957 Published

Question / Problem:

I am attempting to change a Remote Site’s configuration to a different Central Site. I enter in the new URL, but when I check the "Web Server URL", it is showing the old Central Site URL.

How can I change the URL to a new Central Site?

Answer / Solution:

To move a Remote Site to another Central Site:

  1. Make sure that all Batches at the Remote Site are processed out of the system.
  2. Shutdown the RSA (Remote Synchronization Agent); if RSA is configured to run as a service, disable this service as well.
  3. Update the Web Server URL in Batch Manager with the new URL.
  4. Start the RSA and perform a complete synchronization.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0
  • Was this article helpful?