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Kofax

Convert Workstation from Central Site to a Remote Site

8956

QAID # 8956 Published 

Question / Problem:

Can I convert a workstation from a Central Site, to a Remote Site?

Answer / Solution:

No. Since the workstation was created/upgraded from the Central Site, the workstation is now associated with the Central Site. At the workstation, an attempt to convert this to a Remote Site will yield a "This site cannot be converted to a remote site since it is the central site already" error message, since Kofax Capture associates the workstation with the Central Site.

In order to accomplish this, a reinstallation (uninstall/install) of the workstation as a standalone or as a server must be done. Once this is accomplished, a conversion to a Remote Site may be performed.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0