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Expectation failed error 417 during RSA Sync

15455

QAID # 15455 Published

Question / Problem:

A Remote Site user is reporting a 417 Expectation failed error message in the Remote Synchronization Agent (RSA). What does this mean, and how can I fix it?

Answer / Solution:

This problem can be caused by proxy servers that do not support the "100 Continue" message.

This can be fixed by editing the RSA config file, AciRsa.exe.config, to ignore the requirement for "100 Continue" messages. The file is located in the Capture\Bin directory to go with the RSA executable. 

Open AciRsa.exe.config in a text editor such as Notepad, and add the following contents:

<configuration>
    <system.net>
        <settings>
            <servicePointManager expect100Continue="false" />
        </settings>
    </system.net>
</configuration>

Save the file and restart the RSA.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0