Question / Problem:
What is causing the below Remote Synchronization Agent (RSA) when trying to upload a batch:
(4901) General error while checking batch status: (4) ACISV: '¬', hexadecimal value 0x1F, is an invalid character. Line 9, position 20. Please contact the central site administrator for assistance.,
Answer / Solution:
The hexadecimal value 0x1F is an illegal character for a batch name.
This is error could be seen also with other unsupported XML characters.
In Kofax Capture a batch cannot be renamed once it has been created.
The solution is to use the Batch Removal Utility to Export the batch out creating an XML file for re-importing it.
Edit the XML file and delete 0x1F character for the batch name.
Re-import the batch using XML Auto import.