QAID # 16150 Published
Question / Problem:
Setup.exe to install KCNS, it rebooted as instructed, however, the second part of the installation did not start.
Why is this happening and how can I resolve this issue?
Answer / Solution:
This can occur when using an ISO file of Kofax Capture to install the KCNS component. Sometimes the ISO is located on a share that doesn't reconnect in time for the installation to resume.
To work around this issue, run
SETUPF_ACI.EXE from the IIS Server's
Program Files (x86)\KCN Server\Bin directory.