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Kofax

Invalid URI error 4923 during Remote Site Sync after switching Central Sites

12598

QAID # 12598 Published 

Question / Problem:

After switching Central Sites from the old Central Site that is no longer active to a new one, the Remote Site Remote Synchronization Agent (RSA) receives the following error message every time it tries to synchronize:

"(4923) Invalid URI: The format of the URI could not be determined."

How can I resolve this problem?

Answer / Solution:

This error occurs because the reference to the old Central Site has not been removed.

To resolve the problem, go to Central Site ¦ Administration module ¦ Tools ¦ KCN Server ¦ Central Site Manager, and remove any Central Site that is no longer active.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0