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KCN Web service components are failing to install

308234

Question / Problem: 

The following error occurs when trying to install the KCN Web service components on IIS:

String variable is not large enough for string.
Check the string declarations. 
Error 401

Answer / Solution: 


This problem was reported to occur due to a buffer overrun while reading the acconfig.xml file.

In this case it was resolved by relocating the following whole ACIServer section:

(<ACIServer>…</ACIServer>)

 in the ACConfig.XML to the bottom  of the file just right before the </ACConfig> closing tag.
 

Applies to:  

Product Version Category
Capture 11.0 KCNS