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Kofax

SSL URL fails to connect to the Central site in Capture Batch Manager

3020864

Question / Problem: 

The KCNS environment is functioning when port 80 is configured.
When SSL is implemented in IIS after entering the HTTPS Web Server URL in Batch Manager the following message occurs immediately as if it were cached:


Invalid server name or address. Verify the entered KCN Server URL
(https://servername/acis) is correct and the web server is currently available.

 

Answer / Solution: 

To correct this behavior:

1. Verify that the Kofax.Capture.DomainManager.dll file is present in the bin folder

Default path on Capture Server:

C:\Program Files (x86)\Kofax\CaptureSS\ServLib\Bin 

2. If the Kofax.Capture.DomainManager.dll file is not present in the bin folder, upgrade to Service Pack 1 for Kofax Capture 11.0

3. Create a ops.exe.config file in the bin folder in the remote site with the following content. Please copy/paste the exact text below into it.

<?xml version="1.0" encoding="utf-8" ?>
    <configuration>
        <!--These settings allows customizations created with .NET 2.0, 3.0 and 3.5 continue working after upgrade to 10.1 -->
        <startup useLegacyV2RuntimeActivationPolicy="true">
            <supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.0"/>
            <supportedRuntime version="v3.5" />
            <supportedRuntime version="v3.0" />
            <supportedRuntime version="v2.0.50727" />
        </startup>
        <runtime>
            <appDomainManagerType value="Kofax.Capture.DomainManager.KfxDomainManager" />
            <appDomainManagerAssembly value="Kofax.Capture.DomainManager, Version=1.0.0.0, Culture=neutral, PublicKeyToken=2a06c44ecf114f0f" />
        </runtime>
    </configuration>


Make sure that the file name is ops.exe.config, it MUST NOT contain any hidden extension or additional characters.


4. Once the file is saved, try entering the URL in the Batch Manager.

 

Applies to:  

Product Version
CAPTURE 11.0

 

 

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