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Kofax

Unable to install the Kofax Capture Network Server web component

3018618

Question / Problem: 

The Kofax Capture Network Server Configuration Wizard is stalling at the end of the install and never completing.

Answer / Solution: 

One potential solution is to follow the steps below:

 

  1. Launch the Server Manager and enable the ASP, ASP.net 3.5, and ASP.net 4.6 under Webserver|Application Development.
  2. Reboot the system.
  3. Launched IIS and removed all left over remnants of KCNS virtual directories including ACIS and ACIUpload0
  4. Reran the KCNS configuration wizard.
  5. Verified all urls from https://knowledge.kofax.com/Capture/...Web_browser%3F are working.
     

 

Applies to:  

Product Version
Capture 11.0

 

 

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