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Kofax

Activation code is not licensed for use with the currently installed version of Kofax Capture AcLicClnt 8080

16373

QAID # 16373 Published

Question / Problem:

Why does the following error message display when opening Kofax Capture modules:

"[8080] AcLicClnt: The activation code is not licensed for use with the currently installed version of Kofax Capture."?

Answer / Solution:

This may be an incorrect error message that can display when the hardware license dongle is either removed or inaccessible.

The correct error message should be:

[8038] AcLicImp: Unable to find hardware key. Please ensure that you have a valid
hardware key and that it is installed properly. ( 3 - (3)-SP_UNIT_NOT_FOUND )
[CLicInterfaceImp::UpgradeEquivalentFeatureLicense]

To resolve this issue, verify access to the hardware dongle or search this Knowledge Base using the above error message for additional troubleshooting assistance.

Applies to:

Product Version
CAPTURE 10.0