QAID # 15541 Published
Question / Problem:
Why does the following error message display when running the Kofax Capture License Utility (ACLicUtil.exe) using Kofax Capture 10.0?:
"There is an issue that may prevent usage of the current licensing configuration.  AcLicClnt: The activation code is not licensed for use with the currently installed version of Kofax Capture."
Answer / Solution:
This error occurs because the Kofax Capture License Utility (ACLicUtil.exe) is no longer used to access license data in v10.0. This has been replaced by the Kofax License Utility (KSALicenseUtility.exe).
Running the latter utility will prevent this error message from displaying.
The dependency of Kofax Capture to run the Kofax Capture License Utility was removed starting with v10.0. Therefore, the name was also changed to Kofax License Utility.