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Kofax

Activation code was not accepted because the product code is not valid Error 6002

12250

QAID # 12250 Published

Question / Problem:

How to resolve

Error: 6002 Your activation code was not accepted because the product code is not valid for the Capture serial number.

Answer / Solution:

It is recommended to contact the Kofax Inside Sales department in the event this error is received.

Inside sales will verify serial number and product codes so that the license may be activated successfully.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0