Question / Problem:
On a Standalone Capture server using a hardware dongle, the following error is occurring:
7001 error can't contact the server
Additionally, the following functionality was confirmed:
1. Determined port 2424 was open by telneting to it successfully.
2. Dbutil was launching.
Answer / Solution:
One potential resolution is to run a repair install of Kofax Capture after stopping the Capture service.