QAID # 17672 Published
Question / Problem:
I receive the following error message when opening the License Utility from a Kofax Capture workstation:
 LicUtl: Could not load type 'ACLicInf.ILicenseInfoExt' from assembly 'ACLicInf,
Version=126.96.36.199, Culture=neutral, PublicKeyToken=2a06c44ecf114f0f'.
The error doesn't occur on the server or the other workstation(s). How can I resolve this issue?
Answer / Solution:
It has been observed that an existing assembly registration in
C:\WINDOWS\assembly can cause the workstation installation to be corrupted.
To resolve this issue:
- Uninstall the KC workstation.
- Download and run the Kofax Capture Cleanup Utility.
- Using Windows Explorer, browse to
C:\WINDOWS\assemblyand uninstall (right-click and select Uninstall) any entry that has a Public Key Token of
- Reinstall the KC workstation.
Keywords: 5004 error, 2a06c44ecf114f0f