Skip to main content

Could not load type ACLicInf.ILicenseInfoExt from assembly ACLicInf LicUtil 5004


QAID # 17672 Published

Question / Problem:

I receive the following error message when opening the License Utility from a Kofax Capture workstation:

[5004] LicUtl: Could not load type 'ACLicInf.ILicenseInfoExt' from assembly 'ACLicInf,
Version=, Culture=neutral, PublicKeyToken=2a06c44ecf114f0f'.

The error doesn't occur on the server or the other workstation(s). How can I resolve this issue?

Answer / Solution:

It has been observed that an existing assembly registration in C:\WINDOWS\assembly can cause the workstation installation to be corrupted.

To resolve this issue:

  1. Uninstall the KC workstation.
  2. Download and run the Kofax Capture Cleanup Utility.
  3. Using Windows Explorer, browse to C:\WINDOWS\assembly and uninstall (right-click and select Uninstall) any entry that has a Public Key Token of 2a06c44ecf114f0f.
  4. Reinstall the KC workstation.

Applies to:

Product Version

Keywords: 5004 error, 2a06c44ecf114f0f