QAID # 9658 Published
Question / Problem:
When I run out of volume on the licensing dongle, how can I get more volume?
Answer / Solution:
Additional temporary volume is available via a temporary license Activation Code. To obtain a temporary Activation Code, please fill out the form on the Request Temporary Kofax Capture Activation Code page on the Kofax Web site.
You may request a temporary Capture Activation Code to address the following needs:
You have run out of volume, and need a temporary boost to continue operations until you can order additional volume.
You have received a date rollback message (8064: "The date on the license server has been rolled backwards.") and need to continue operations.
You have an evaluation copy of Capture and need a date extension.
Move Software License
You have a software license and need to move the license to another system.
Please note, you must select the correct version for the version of Capture that is installed, otherwise the temporary license will not work.