QAID # 16194 Published
Question / Problem:
I receive the following error message when trying to open the Kofax Capture License Utility:
" SALicCInt: The License Server cannot be found. Verify the registry key. Please check your registry.
What can cause this problem and how might I resolve it?
Answer / Solution:
This problem was seen if the
HKEY_Local_Machine\Software\Kofax\SALicClient Registry Key (with the
SharedLicenseServerFileUnc entry)'s Value (path to
ACConfig.xml) does not exist or points to an incorrect location.
This Registry Key is located in:
- Windows 64-bit Systems
- Windows 32-bit Systems
SharedLicenseServerFileUnc (String Value)
The Value for this Key is:
After creating or changing this Key or correcting this Value, this problem should be resolved.
Keywords: SALicCInt, 7011