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Kofax

License cannot have both station and volume limitations AcLicImp 8025 error during activation

16977

QAID # 16977 Published

Question / Problem:

I receive the following error message when trying to activate/reactivate a Kofax Capture license:

"Kofax Capture successfully downloaded your activation code, but there is a problem
with the activation code. [8025] AcLicImp: A license cannot have both station and
volume limitations. (L 528 1 3 nnnnnn) [CLicInterfaceImp::Activate]..."

Answer / Solution:

This error occurs due to an incorrectly configured part number for Kofax Transformation Modules (KTM).

To correct this, contact your Inside Sales representative and be sure to disclose the version of KTM being used.

Applies to:

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0