QAID # 16977 Published
Question / Problem:
I receive the following error message when trying to activate/reactivate a Kofax Capture license:
"Kofax Capture successfully downloaded your activation code, but there is a problem with the activation code.  AcLicImp: A license cannot have both station and volume limitations. (L 528 1 3 nnnnnn) [CLicInterfaceImp::Activate]..."
Answer / Solution:
This error occurs due to an incorrectly configured part number for Kofax Transformation Modules (KTM).
To correct this, contact your Inside Sales representative and be sure to disclose the version of KTM being used.