Licensing Service is not able to start and the Activate button is grayed out Kofax Capture 11.0
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Question / Problem:
How can I resolve an issue where the Licensing Service is not able to start and the Activate button is grayed out on Kofax Capture 11.0?
Answer / Solution:
To resolve this issue, upgrade to Kofax Capture 11.0 Fix Pack 1 (11.0.0.1) or higher which has the fix for the following bug:
982904 - License utility unavailable after invalid activation code is entered.
Below is the link to the Kofax Capture 11.0 Downloads page:
https://knowledge.kofax.com/Capture/Overview-Downloads/Kofax_Capture_11.0_Downloads
Applies to:
| Product | Version | Category |
|---|---|---|
| Capture | 11.0 | Licensing |
| Capture | 11.0 | License Utility |