QAID # 13127 Published
Question / Problem:
When moving a software based license to a new machine, it is necessary to fill out the form on the Request Temporary Activation Code for Kofax Products page on the Kofax Web site. Once the serial number is entered, it prompts for the Machine ID.
Should this be the Machine ID from the old computer, or the new computer that the license is being moved to?
Answer / Solution:
The machine ID from the new computer that the license is being moved to is the ID to input into the field. That is the ID that the license will be associated with.