QAID # 15926 Published
Question / Problem:
I receive the following error message when opening the License Utility module:
" AcLicImp: Machine ID not found in the system. A network card is required for software-based licensing".
I am using a software-based license on a standalone system that has a network card, but no linked connection.
Answer / Solution:
When using a software license for Kofax Capture, a “linked” network connection (not to be confused with a linked Internet connection) is required. Software licenses require a linked state in order to function. This does not, however, apply to hardware dongles.