QAID # 12632 Published
Question / Problem:
In what order are scan volumes used / decremented?
Answer / Solution:
There are two classes of volume licenses: periodic licenses and one-time use licenses. Periodic licenses (monthly/yearly) are used first followed by any one-time licenses.
Periodic licenses are the most common form of volume license, and automatically renew on a regular cycle. Annual licenses reset to their maximum volume allowance on the first day of each year. If a new volume license is purchased mid-period, it begins with a full volume. If you upgrade to a license with a greater volume, the volume count continues uninterrupted; it does not reset.
One-time use licenses work by authorizing an absolute number of pages. Each time you process a page, the number is decremented by one. When the remaining amount reaches zero, the license expires. It does not automatically renew.
When used in conjunction with periodic licenses, a one-time use license acts as a reserve. If the periodic license count falls to zero, Capture will start using the one-time use license until the periodic license resets or ythe absolute count is depleted.
Warning - If the one-time use license falls to zero before the periodic license resets, production work will cease.
You can purchase one-time use licenses at any time. If you have a remaining volume on a current one- time use license, the new volume is added to the remaining count.