Reporting Client Log Files Accumulate
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Question / Problem:
What can cause log files to accumulate in the Program Data\Kofax\Reporting\Client\Log folder?
How can this issue be resolved?
Answer / Solution:
This issue was caused by Kofax Reporting was enabled by default starting with KC 10.0 Service Pack 1 as a part of an integration with the Kofax Reporting product. Kofax Reporting is disabled by default starting in Kofax Capture 10.2.
To resolve this issue, follow the steps below:
- Stop all Kofax Capture related services and modules.
- Backup the ACConfig.xml file and add the following tag:
<ACConfig>
...
<Reporting Enable="2"/>
...
</ACConfig>
- Restart all Kofax Capture related services and modules.
- Delete all existing logs in the Program Data\Kofax\Reporting\Client\Log folder.
Applies to:
| Product | Version | Category |
|---|---|---|
| Capture | 10.0 | Configuration |
| Capture | 10.1 | Configuration |
| Capture | 10.2 | Configuration |
| Capture | 11.0 | Configuration |