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Path File access error 75

5409

QAID # 5409 Published  

Question / Problem:

I receive the following error often and from multiple modules: "Error 75 Path/File access error" What is the cause of this error?

Answer / Solution:

In general, some process of Ascent Capture is trying to access a path that either does not exist, is marked read-only, the logged in user does not have access to, or the path can not be interpreted.

The first item to check is the TEMP and TMP Environment Variables. By default, this path is set to %USERPROFILE%\Local Settings\Temp which usually is translated to a very long path such as C:\Documents and Settings\UserName\Local Settings\Temp. Some processes such as OCR, PDF generation, or Release can not use such long paths progammatically and return this error.

As a precaution, do not use paths for environment variables of greater than 21 characters.

Examples of other potential causes are shown below:

During Release, "75 Path/File access error":
    TEMP or TMP Environment Variable value is too long.

During Batch class Import, "ERROR:75 - Path/File access error (\\\AscentSV\AdminDB\Samples\00000001\) [ImportMarkedObjects(0); AscentCaptureSetup(1); DocumentClass(1); FormType(1)]:
    Subdirectories of the AscentSV folder are read-only.

Applies to:

Product Version Category
CAPTURE 5.0 Administration
CAPTURE 5.0 OCR
CAPTURE 5.0 Recognition Server
CAPTURE 5.0 Release
CAPTURE 5.5 Administration
CAPTURE 5.5 OCR
CAPTURE 5.5 Recognition Server
CAPTURE 5.5 Release
CAPTURE 5.51 Administration
CAPTURE 5.51 OCR
CAPTURE 5.51 Recognition Server
CAPTURE 5.51 Release
CAPTURE 6.0 Administration
CAPTURE 6.0 OCR
CAPTURE 6.0 PDF Generator
CAPTURE 6.0 Recognition Server
CAPTURE 6.0 Release
CAPTURE 6.1 Administration
CAPTURE 6.1 OCR
CAPTURE 6.1 PDF Generator
CAPTURE 6.1 Recognition Server
CAPTURE 6.1 Release
CAPTURE 7.0 Administration
CAPTURE 7.0 OCR
CAPTURE 7.0 OCR
CAPTURE 7.0 PDF Generator
CAPTURE 7.0 Recognition Server
CAPTURE 7.0 Recognition Server
CAPTURE 7.0 Release
CAPTURE 7.0 Release
CAPTURE 7.5 Administration
CAPTURE 7.5 OCR
CAPTURE 7.5 PDF Generator
CAPTURE 7.5 Recognition Server
CAPTURE 7.5 Release
CAPTURE 8.0 Administration
CAPTURE 8.0 OCR
CAPTURE 8.0 PDF Generator
CAPTURE 8.0 Recognition Server
CAPTURE 8.0 Release
CAPTURE 9.0 Administration
CAPTURE 9.0 OCR
CAPTURE 9.0 PDF Generator
CAPTURE 9.0 Recognition Server
CAPTURE 9.0 Release