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Fail to load VRS Compression KfxCompAPI.dll error when processing a Batch through PDF Generator

22783

QAID # 22783 Published

Question / Problem:

The following error is encountered when processing a Batch through PDF Generator:

FPS: OCR Failed: Fail to load VRS Compression 'KfxCompAPI.dll' 

Answer / Solution:

This issue can occur if VRS 5.1 or lower is installed.  To resolve this issue, install VRS 5.1.1 or higher.

Applies to: 

Product Version
CAPTURE 10.0
  10.1
  10.2
  11.0

Keywords: pdf crash, pdf gen crash, kfxcompapi.dll 

 

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