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Kofax

Batch Recovery Fix

308369

Question / Problem: 

Starting in what versions of Kofax Capture was the Batch Recovery mechanism fixed and how does it now work?

Answer / Solution: 

The Batch Recovery mechanism was fixed starting in the following Kofax Capture versions:

·        Kofax Capture 9.0.3.14: Bug 547739 - Batch recovery may cause data loss if the batch .MDB file is lost or deleted.

·        Kofax Capture 10.0.2.9: Bug 539507 - Batch recovery may cause data loss if the batch .MDB file is lost or deleted.

·        Kofax Capture 10.1.1.2: Bug 539508 - Batch recovery may cause data loss if the batch .MDB file is lost or deleted.

·        Kofax Capture 10.2: Bug 547344 - Batch recovery may cause data loss if the batch .MDB file is lost or deleted.

 

The Batch Recovery mechanism now sends a batch that encounters a problem like this to Quality Control with an error log in the Batch History and ERR log files with the following type of message:

 

Batch associated with 00000013.mdb cannot be found. The batch data cannot be recovered. Please create a new batch and import the associated images from C:\MyWorking\images\00000013.

 

This is informing you to create a new batch and import the images from the non-working batch using the location listed in the Batch History and ERR log files.

Applies to:  

Product Version
CAPTURE 9.0
  10.0
  10.1
  10.2